FAQ – Parking at the Airport
Do you have one or more questions about parking at Leipzig/Halle Airport? You will find some helpful answers and much more information below.
The biggest advantage of making an early booking is that you are guaranteed a free parking space. You also benefit from lower prices in some cases. As you have already paid in advance, you can save yourself the walk to the pay station before you drive out.
To reach the parking space that you have booked, simply insert the means of payment that you specified when making the booking (e.g. MasterCard, VISA card, Diner card or EC card) at the entrance barrier.
You can drive into the car park up to 2 hours before the parking time that you have booked.
If that is the case, you can still pass the barrier with the means of payment that you specified when making the booking, as your parking space has already been reserved for you.
Drive out of the car park immediately and use the means of payment that you specified when making the booking when you enter the car park again.
No, you only need the means of payment that you specified when making your booking.
If you have booked a parking space, you can enter the car park at any time during the period that you have booked.
There is a help button at all the entry and exit barriers and it connects you to our service personnel at any time of the day or night.
Simply use the means of payment that you specified when making your booking and already used to enter the parking facility.
No, that is not necessary. You can go directly to your vehicle and head for the exit.
No. If you have paid in advance with an online booking, we will charge you for the additional parking time according to the current price list.
You have an extra 30 minutes anyway. After this, we will charge you for the additional parking time according to the current price list.
No, you are only entitled to enter and leave the car park once.
No, refunds are not possible.
You can cancel your car park booking. If you cancel, fees are charged (see the General Terms and Conditions of Business). You can only rebook within the car park that you have booked (except for the P15 car park) via our service team.
Yes. You can book a parking space online up to eight hours before the start of the period that you need.
No. You simply book a parking space in the multi-storey car park or at the car park that you have selected. We guarantee then that the multi-storey car park or car park will have a space available for you.
Yes, you receive an invoice covering your booking fee in the form of a PDF file when your booking is confirmed. You need the Acrobat Reader, which is available on the Internet free of charge, to read the invoice.
The account helps you check your booking again and print it. It also gives you the opportunity to cancel it.
If this is the case, you can have your password sent to the e-mail address that you have stored in the system via the “Forgotten your password?” function. We recommend that you then change your password.